返金ポリシー
Returns and exchanges
Because chocolate and other food products are perishable, they cannot be returned. We do not offer refunds or exchanges after an order has left our store. All custom and special orders are final sale.
Problems with your order
If something is wrong with your order, please contact us so we can help. Email info@vivianivychocolatiers.com or call 248-232-1941.
Cancellations
We begin packing orders as soon as they are placed. Cancellation requests must be made within 30 minutes of placing your order, and approval is not guaranteed. If a cancellation is approved, a 25% restocking fee will apply.
ノバイ店での受け取り・米国本土への配送
対象商品はノバイの店舗でお受け取りいただけます。米国本土への発送も、商品の状態に配慮して丁寧に梱包します
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